Carpet Cleaning Service Terms and Conditions

1. Introduction

These terms and conditions govern the use of our carpet cleaning services. By booking our services, you agree to comply with and be bound by these terms and conditions.

2. Service Description

We provide professional carpet cleaning services that include, but are not limited to, stain removal, steam cleaning, and dry cleaning for residential and commercial properties.

3. Booking and Scheduling

- Bookings can be made via our website, phone, or in person.

- We reserve the right to refuse any booking.

- Changes to the scheduled service must be made at least 24 hours in advance.

4. Pricing and Payment

- Prices will be communicated at the time of booking and are subject to change based on the condition and size of the carpet.

- Payment is due upon completion of the service unless otherwise arranged.

- Accepted payment methods include cash, credit/debit cards, and bank transfers.

5. Cancellation Policy

- Cancellations must be made at least 24 hours before the scheduled service time to avoid a cancellation fee.

- Cancellation fees may be up to 50% of the service cost.

6. Service Guarantee

- We guarantee satisfaction with our services. If you are dissatisfied with the cleaning outcome, please notify us within 24 hours, and we will re-clean the area at no additional charge.

- The guarantee does not cover stains or damage that cannot be removed or repaired using standard cleaning methods.

7. Liability

- We are not liable for any pre-existing conditions of the carpets, such as wear, fading, or pre-existing damage.

- Valuables should be removed from the area before service. We are not responsible for loss or damage to personal items.

8. Complaints

- Any complaints should be made in writing and submitted within 24 hours of the service completion.

- We are committed to addressing all complaints promptly and efficiently.

9. Privacy Policy

- Personal information collected for booking and payment purposes will be protected and not shared with third parties, except as required by law.

10. Amendments to Terms and Conditions

- We reserve the right to amend these terms and conditions at any time. The most current version will always be posted on our website.

11. Governing Law

- These terms and conditions are governed by the laws of USA, and any disputes will be subject to the exclusive jurisdiction of the courts in this location.


  1. 12. SMS

    Drafting SMS (Short Message Service) terms and conditions involves specifying the guidelines and obligations both for the service provider and the users who opt-in to receive SMS messages. These are crucial for compliance, especially with regulations like the TCPA (Telephone Consumer Protection Act) in the U.S., and similar laws in other countries, which require explicit consent for sending commercial SMS messages. Here is a basic template for SMS terms and conditions:

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  2. SMS Terms and Conditions

  5. 1. Acceptance of Terms

    By opting into our SMS messaging service, you agree to these terms and conditions. If you do not agree to these terms, please do not use our SMS service.

  6. 2. Opt-In

    - You consent to receive SMS messages (text messages) from Yardie Cleaning Co., including but not limited to promotions, specials, and other marketing messages.

    - You acknowledge that opting in is not a condition of purchasing any goods or services.

  7. 3. Message Frequency

    The number of SMS message alerts we send per month will vary. We will strive to keep the frequency reasonable.

  8. 4. Fees

    Our service is provided at no cost, but message and data rates may apply from your mobile carrier. You are responsible for any mobile phone charges incurred (usage, subscription, etc.) as a result of using our service.

  9. 5. Opt-Out

    You can cancel the SMS service at any time by texting the word "STOP" to our SMS number. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed.

  10. 6. Privacy

    We are committed to protecting your privacy. We will only use information you provide to transmit your text message. Nevertheless, we may use third-party service providers to process and store your information for the purpose of sending SMS messages.

  11. 7. Data Security

    We will take reasonable steps to protect the personal information that you transmit to us via our SMS service. However, we cannot guarantee the security of any information transmitted over the Internet and therefore are not responsible for any interception or interruption of any communications through the Internet or for changes to or losses of data.

  12. 8. Limitation of Liability

    Yardie Cleaning Co. will not be liable for any delays in the receipt of any SMS messages as delivery is subject to effective transmission from your network operator.

  13. 9. Indemnification

    You agree to indemnify, defend, and hold harmless Yardie Cleaning Co., its officers, directors, employees, agents, licensors, and suppliers from and against all losses, expenses, damages, and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct).

  14. 10. Amendments to Terms and Conditions

    We reserve the right to amend these terms and conditions at any time. Your continued use of the SMS service constitutes your agreement to such changes.

  15. 11. Governing Law

    These terms and conditions are governed by the laws of the USA without regard to its conflict of law provisions.